Last updated: February 2026

    Privacy Policy — Vanzy

    Who We Are

    Vanzy ("we", "us") operates a marketplace service for campervans in New Zealand. Privacy Officer: Founder. For privacy requests (access, correction, deletion), contact us at: HelloVanzy@gmail.com.

    What Personal Information We Collect

    We may collect:

    • Account details (name, email, phone).
    • Listing content (photos, description, location, price).
    • Contact methods you choose to share on your listing (phone, email, WhatsApp). When you list a vehicle, the contact methods you provide will be visible to all logged-in users. You control which contact methods to share.
    • Messages between users (if messaging exists).
    • Device and usage data (e.g., IP address, logs, analytics events).
    • Support communications.

    Why We Collect It

    We collect personal information to:

    • Provide and improve the service.
    • Publish listings and enable contact between users.
    • Prevent fraud, spam, and abuse.
    • Respond to support requests.
    • Send essential service messages (e.g., account, security, policy updates).

    Marketing Messages

    If we send marketing emails or promotional messages, we will only do so where allowed by law and will provide a clear unsubscribe option in every message.

    Sharing Your Information

    We may share information with:

    • Other users (e.g., your listing details and chosen contact method).
    • Service providers who help us run Vanzy, including Supabase (database and authentication), Google Analytics (usage analytics), Vercel (hosting), and Resend (email delivery).
    • Regulators or law enforcement where required or permitted by law.

    We do not sell personal information.

    International Storage

    Our service providers may store data outside New Zealand. We take reasonable steps to ensure your information is protected.

    How We Protect Information

    We use reasonable security measures (access controls, encryption where appropriate, monitoring) to protect personal information. No system is 100% secure.

    How Long We Keep Information

    We keep personal information only as long as necessary for the purposes above, or as required by law. We may retain limited logs for safety and fraud prevention.

    Your Rights

    You can request access to, correction of, or deletion of your personal information. We will process deletion requests within 20 working days as required under the NZ Privacy Act 2020. Contact us at: HelloVanzy@gmail.com.

    Children

    Vanzy is not intended for users under 18. We do not knowingly collect personal information from minors.

    Cookies & Analytics

    We may use cookies or similar technologies to understand usage and improve the service. You can control cookies through your browser settings.

    Updates

    We may update this policy. The latest version will always be available on the website.

    Contact

    For privacy requests or questions: HelloVanzy@gmail.com